Barriers into Bridges. Flat Travel.
Ensuring that wheelchair users, people with visual impairments, and those requiring medical considerations can enjoy Japan with peace of mind.
Flat Travel turns travel dreams into reality through barrier-free itinerary design and support from qualified professionals. Furthermore, with a focus on catering to international guests, we provide end-to-end support—from pre-departure consultations to English-speaking assistance (caregivers and guides) on the day of travel.
*Based on Flat Travel’s research
What We Do
The support you need, exactly when you need it. We handle everything from travel design to on-site support.
- Planning and arrangement of customized tours
- Booking of barrier-free hotels
- Transfer arrangements between airports/stations
- Arrangement of day tours
- Arrangement of caregivers (Nationally Licensed)
- Arrangement of English-speaking caregivers
- Arrangement of guides
- Arrangement of English-speaking guides
- Arrangement of accessible taxis (welfare vehicles)
- Wheelchair rental (manual / electric)
- Sign language support staff (International Sign)
- Support staff for visually impaired travelers
Model Course: Japan Golden Route (12 Days)
Tokyo, Hakone, Kyoto, Hiroshima. Experience Japan’s highlights while remaining seated comfortably. Pace, transportation methods, everything adjusted to your stamina and wheelchair type.
Tokyo Arrival
Shinjuku area. No pressure on arrival day—direct to hotel. Welcome dinner at nearby restaurant with minimal travel.
Tokyo Tradition & Present
Senso-ji Temple via accessible route. Tokyo Skytree 350m observation. Hands-on sushi-making experience (seated).
Breathing in Nature
Mt. Takao area with paved routes. Relaxing cafe afternoon with scenic views.
Transfer to Hakone
Romance Car or dedicated vehicle enjoying views. Owakudani volcano experience. Accessible private hot spring if conditions match your needs.
Art & Journey to Kyoto
Art museum with spacious galleries. Shinkansen bullet train west. Evening arrival in the ancient capital.
Arashiyama Serenity
Bamboo grove via crowd-avoiding routes. Optional evening with maiko and traditional performing arts.
Vermillion World
Fushimi Inari—accessible thousand torii gates section. Kiyomizu Temple area with slope-equipped routes and platform views.
Nara Deer & Great Buddha
Nara Park for friendly deer encounters and impressive Todai-ji Temple. Evening to vibrant Osaka.
Osaka Food Capital
Dotonbori and Tsutenkaku experiencing Osaka’s lively energy. Free time for shopping or rest.
Prayer for Peace
Shinkansen to Hiroshima. Quiet tour of Peace Memorial Park and Atomic Bomb Dome.
Shrine Floating on the Sea
Accessible ferry to sacred Miyajima island. Itsukushima Shrine visit timed to best tides. Friendly deer accustomed to wheelchairs.
Homeward Journey
Return to Tokyo area with memories. Staff support to boarding gate when needed.
What’s Included
Included
- Itinerary design and arrangements
- Transfers between hotel and airport or station
- Hotel costs
- Certain activities (varies by course)
Not Included
- Mobility assistance (physical care)
- Lunch on-site
- Caregiver’s meals during dispatch
- Guide fees
- Accessible taxi charters
Options & Pricing
Add the support you need for only the days you need it.
*Additional charges for overtime, peak season, or specific areas may apply. A breakdown will be provided at the time of quotation.
Our Commitment to Safety
Flat Travel doesn’t just “make bookings”; we focus on designing trips that can be completed safely. We pre-verify walking distances, wheelchair routes, visual impairment accommodations, and medical needs—checking resting spots, restroom accessibility, and steps—to reflect them in the itinerary.
When accompaniment is required, we only assign national license holders to ensure safety management and high-quality communication.
Find Your Perfect Destination
Beyond our standard model courses, we offer over 100 unique tour options designed specifically for easy wheelchair access.
- Seasonal Highlights: Cherry blossoms, autumn foliage, and winter snowscapes
- Onsen (Hot Springs): Accommodations featuring barrier-free private baths
- Cultural Experiences: Tea ceremony, pottery making, and kimono dressing
Check out more on our website and then get in touch from the inquiry form below.
Our Roots
Hayato established Flat Travel driven by a lingering regret regarding his grandfather, who lived in a care facility: “I simply wish I could have shown him more of the outside world.”
Our mission is to create a world where “going where you want to go” is the standard, regardless of age or physical condition. That is what drives us.
Let’s Start with a Chat
We take on the hardest part of travel preparation: sorting through all the information.
A specialist in assisted travel will guide you directly. Just bring your dates, your group size, and your excitement to go – contact us, and we will handle the rest.
Ready to plan your accessible Japan journey?
Complete the inquiry form below and we’ll respond promptly.
