I started this company to make everyone happy and help them have a great time in Japan. I hold several business licenses, including those for English-speaking tour guide and bus driver. I enjoy meeting people and introducing my country to visitors from around the world. I always do my best to ensure that all my customers create unforgettable memories in Japan.
Vehicle Information
- Vehicle type: Toyota Hi-Ace Super Long
- Passenger capacity: 5 (excluding driver), up to 2 powerchair users + 3 companions + suitcases (depending on amount)
- Entry system: Electric lift
- Maximum wheelchair dimensions:
- Width: 70cm
- Length: 140cm
- Height: 140cm
- Maximum weight: 250kg (including passenger)
- Interior features: Air Conditioning
- Additional equipment: Reclining wheelchair, stretcher, folding compact slope, 500 L oxygen tank, AED
Service Area
International Travel Support & Services serves Tokyo metropolitan area and surrounding areas. Long-distance trips, including to areas like Nikko, Hakone and Fuji Five Lakes, are available.
(Note: Either the pickup or drop off location must be within Tokyo Metropolis.)
They operate transfers to/from:
- Airports: Narita, Haneda, Chōfu
- Ferry terminals: Yokohama (Ōsanbashi, Shinko, Daikoku), Tokyo International Cruise Terminal
Fare Structure / Examples
Charges are based on distance or time, depending on the service requested. The examples below are provided as general estimates and may vary depending on traffic, route, and service options.
Basic Fee Structure:
- Reservation fee: ¥400
- Pick up fee: ¥900
- Basic assistance fee: ¥1,000
- Distance fee: ¥100 with every 240 meters (787 feet)
- Slow move fee: ¥100 with every 100 seconds – for cases where the vehicle movesless than 10km/h (6.2mph)
- Late night fee: 20% more on basic fee from 10 pm to 5 am
- Early morning pick up fee: ¥1,200 (Before 8am)
- Other assistance fee: From ¥3,000
(Examples: Waiting and meeting with a name board at the gate of the airport, assistance inside the airport and translation or interpretation support at a hospital and clinic, etc.)
Sample Airport Transfers:
- Keio Plaza Hotel in Shinjuku to Narita airport : Aproximately ¥45,000~¥50,000
- Palace Hotel in front of the Palace to Haneda airport: Aproximately ¥15,000~¥18,000
Note: Airport transfers incur extra charge because of long wait times and meeting at the gate. Please ask us for an estimate.
Sightseeing and Private Hire:
- Tokyo One Day Tour, Nikko, Mt.Fuji area, and other areas in Kanto region: Please ask for an estimate
Other Services Offered
International Travel Support & Services offers a range of services to support travelers with disabilities and seniors:
- Wheelchair rental
- Accompaniment and caregiving support
- Assistance at hotel check-in
- Coordinating private tours
- Guiding tours as a National English Tour Guide License holder
