At Welhire (operated by AGASA Emergency Services), we have supported many international travelers who use wheelchairs during their visits to Japan. With a fleet ranging from budget-friendly vehicles to luxury options, we provide safe and comfortable transportation nationwide 24 hours a day, year-round — from airport transfers and local sightseeing to long-distance travel by airplane, shinkansen, or ferry. Backed by a team of over 600 registered nurses, we prioritize each passenger’s well-being. Our services include welfare hire vehicles and support for care-based travel, helping to make your journey in Japan unforgettable.
Vehicle Information
Welhire can arrange three different types of vehicle based on your needs. We have a wide selection available — please feel free to contact us to discuss the best option for your trip.
Toyota Alphard 3.5L — Travel Use
5 passengers (excluding driver)
Side lift-up seat — passenger transfers to vehicle seat; wheelchair must be folded and stored
Onboard Equipment
- 100V power inverter
- USB power outlet
Toyota Hiace Super Long — 2019 Model (Travel) / 2008 Model (Travel & Medical Transport)
6 passengers (excluding driver); 1 wheelchair user standard, up to 4 wheelchairs depending on layout
Electric lift
Max Width
Max Length
Max Height
Max Weight
Onboard Equipment
- AED
- Oxygen
- 100V power inverter
- USB power outlet
Nissan Caravan — Travel & Medical Transport
4–5 passengers (excluding driver); 1 wheelchair user standard, up to 2–4 wheelchairs depending on layout
Electric lift
Max Width
Max Length
Max Height
Max Weight
Onboard Equipment
- AED
- Oxygen
- 100V power inverter
- USB power outlet
Service Area
Welhire offers nationwide coverage across Japan, including all major cities, airports, and cruise ports. Long-distance travel is also supported.
Fare Structure
¥32,000～¥40,000
¥32,000～¥40,000
¥32,000～¥40,000
¥45,000～¥53,000
¥40,000～¥48,000
¥58,000～¥66,000
¥42,000～¥48,000
¥58,000～¥63,000
¥40,000～¥45,000
¥40,000～¥45,000
¥15,000～
¥15,000～
¥50,000～¥92,500
¥80,000～¥148,000
Fares vary by vehicle type, care staff requirements, highway tolls, time of day, and season.
Contact Welhire directly for routes or destinations not listed above.
Other Services
- Hotel check-in assistance
- Support using translation apps
- English-speaking interpreter guides
- Nursing and caregiving staff
- Wi-Fi access
- YouTube video shooting
- Luggage transport vehicle (upon request)
- Rental of medical and mobility equipment (battery-powered refrigerators, blood pressure monitors, suction devices, reclining wheelchairs, electric wheelchairs)
How to Book
Inquiry
Contact Welhire with your travel dates, destinations, and any accessibility needs.
Quote
Welhire will provide a detailed quote based on your vehicle, route, and staffing requirements.
Online Payment
Pay a 10% deposit online to secure your booking. For reservations made within 48 hours of the service date, full prepayment is required.
Booking Confirmed
You’ll receive confirmation and details for your trip.
Frequently Asked Questions
Unlike standard taxis and hire cars, Welhire prioritizes safe boarding and alighting for passengers with physical disabilities. Depending on your specific needs, a two-person crew may be recommended to ensure your safety. This is determined on a case-by-case basis — not all trips require a two-person crew.
We recommend booking at least 48 hours in advance. Shorter notice is possible, but depending on timing, we may not be able to respond before your requested service date.
Cancellations made more than 48 hours before your scheduled service are eligible for a deposit refund. Within 48 hours, the deposit is non-refundable. Same-day cancellations incur a 100% fee charged automatically to your registered card.
1 Review on “Welhire”
tovik siton
Absolutely Outstanding Service – Highly Recommended!
I recently had the pleasure of using this incredible travel company for my airport transfers, and I can’t express enough how impressed I was! From the moment I landed, their team was waiting with a warm welcome and a fully accessible vehicle that made me feel completely comfortable and safe.
The driver was absolutely amazing – professional, patient, and incredibly friendly. He handled everything with such care and made sure I was secure and comfortable throughout the ride. His driving was smooth and reassuring, and he went above and beyond to make the journey enjoyable.
The assistant who accompanied me was equally wonderful. They were attentive, respectful, and genuinely kind. They helped with my luggage, made sure I was settled in properly, and even checked in during the ride to make sure I was okay. Their presence made the whole experience feel even more personal and supportive.
The return trip to the airport was just as smooth and stress-free. Everything was perfectly on time, and the level of care and respect I received was truly heartwarming. As a wheelchair user, finding reliable and accessible transportation can be challenging, but this company exceeded all expectations.
Their dedication to accessibility, comfort, and customer service is truly exceptional. I felt valued, respected, and completely at ease throughout the entire experience. I can’t recommend them enough – they are a game-changer for accessible travel!
Thank you for making my journey so enjoyable and worry-free. I will definitely be using your services again
agasa-emergency-service
Thank you so much for taking the time to share such a wonderful and detailed review!
Reading your kind words truly made our day, and we’re absolutely thrilled that we could provide you with such a positive experience.
It was genuinely our pleasure to assist you from the moment you arrived until your departure. Ensuring that every guest feels welcomed, comfortable, and safe is at the heart of what we do, and knowing that we achieved this for you means the world to us.
I’m so glad that both the driver and assistant were able to make your journey smooth and enjoyable. We take great pride in our team’s professionalism and dedication, and your recognition of their patience, care, and attention to detail is deeply appreciated. They will be delighted to hear your feedback!
Accessibility and personalized service are incredibly important to us, and we’re honored that you felt valued and respected throughout your time with us. It’s feedback like yours that reminds us why we love what we do.
We truly look forward to welcoming you again on your next visit and providing you with the same exceptional service. Thank you once again for choosing us and for recommending our services – it means everything to our team!
Safe travels, and we hope to see you again very soon!