At Welhire (operated by AGASA Emergency Services), we have supported many international travelers who use wheelchairs during their visits to Japan. Available 24 hours a day, year-round, we provide safe and comfortable transportation nationwide – from airport transfers and local sightseeing to long-distance travel by airplane, shinkansen, or ferry. Backed by a leading team of over 600 registered nurses, we prioritize each passenger’s well-being. Our services include welfare hire vehicles and support for care-based travel, helping to make your journey in Japan unforgettable.
Vehicle Information
Welhire can arrange three different types of vehicle based on the needs of the customer.
Toyota Alphard 3.5L [For travel use]
- Passenger capacity: 5 (excluding driver)
- Wheelchair size: Passengers transfers to a seat, wheelchairs must be folded and stored.
- Entry system: Side lift-up seat
Additional onboard features include 100V power inverter, USB power outlet.
Toyota Hiace Super Long, 2019 model [For travel use]
Toyota Hiace Super Long, 2008 model [For travel and medical transport use]
- Passenger capacity: 6 (excluding driver), includes space for 1 wheelchair user; up to 4 wheelchairs possible depending on layout
- Wheelchair size:
- Maximum wheelchair width: 79 cm
- Maximum wheelchair length: 120 cm
- Maximum wheelchair height: 149 cm
- Maximum weight: 250 kg
- Entry system: Electric Lift
Additional onboard features include AED, oxygen, 100V power inverter, USB power outlet.
Nissan Caravan [For travel and medical transport use]
- Passenger capacity: 4–5 (excluding driver), includes space for 1 wheelchair user; up to 2–4 wheelchairs possible depending on layout
- Wheelchair size:
- Maximum wheelchair width: 69 cm
- Maximum wheelchair length: 112 cm
- Maximum wheelchair height: 149 cm
- Maximum weight: 200 kg
- Entry system: Electric Lift
Additional onboard features include AED, oxygen, 100V power inverter, USB power outlet.
We have a wide selection of vehicles available, so please feel free to contact us.
Service Area
Welhire offers nationwide coverage, including all major cities, airports, and cruise ports. Long-distance travel is supported.
Fare Structure / Examples
Fare structures vary by vehicle.
Sample Airport Transfers:
- Haneda Airport – from ¥32,000 (Hiace/Caravan)
- Narita Airport – from ¥50,500 (Hiace/Caravan)
(includes highway tolls and parking fees)
Hourly Hire:
From ¥12,000/hour (Hiace/Caravan), 5-hour minimum (highway tolls and parking not included)
Other Services Offered
Welhire provides a range of additional services including:
- Hotel check-in assistance
- Support using translation apps
- English-speaking interpreter guides
- Nursing and caregiving staff
- Rental of medical and mobility equipment (battery-powered refrigerators, blood pressure monitors, suction monitors, reclining wheelchairs, electric wheelchairs)
- Wi-Fi access
- YouTube video shooting
- Luggage transport vehicle available upon request
2 Reviews on “Welhire”
tovik siton
Absolutely Outstanding Service – Highly Recommended!
I recently had the pleasure of using this incredible travel company for my airport transfers, and I can’t express enough how impressed I was! From the moment I landed, their team was waiting with a warm welcome and a fully accessible vehicle that made me feel completely comfortable and safe.
The driver was absolutely amazing – professional, patient, and incredibly friendly. He handled everything with such care and made sure I was secure and comfortable throughout the ride. His driving was smooth and reassuring, and he went above and beyond to make the journey enjoyable.
The assistant who accompanied me was equally wonderful. They were attentive, respectful, and genuinely kind. They helped with my luggage, made sure I was settled in properly, and even checked in during the ride to make sure I was okay. Their presence made the whole experience feel even more personal and supportive.
The return trip to the airport was just as smooth and stress-free. Everything was perfectly on time, and the level of care and respect I received was truly heartwarming. As a wheelchair user, finding reliable and accessible transportation can be challenging, but this company exceeded all expectations.
Their dedication to accessibility, comfort, and customer service is truly exceptional. I felt valued, respected, and completely at ease throughout the entire experience. I can’t recommend them enough – they are a game-changer for accessible travel!
Thank you for making my journey so enjoyable and worry-free. I will definitely be using your services again
agasa-emergency-service
Thank you so much for taking the time to share such a wonderful and detailed review!
Reading your kind words truly made our day, and we’re absolutely thrilled that we could provide you with such a positive experience.
It was genuinely our pleasure to assist you from the moment you arrived until your departure. Ensuring that every guest feels welcomed, comfortable, and safe is at the heart of what we do, and knowing that we achieved this for you means the world to us.
I’m so glad that both the driver and assistant were able to make your journey smooth and enjoyable. We take great pride in our team’s professionalism and dedication, and your recognition of their patience, care, and attention to detail is deeply appreciated. They will be delighted to hear your feedback!
Accessibility and personalized service are incredibly important to us, and we’re honored that you felt valued and respected throughout your time with us. It’s feedback like yours that reminds us why we love what we do.
We truly look forward to welcoming you again on your next visit and providing you with the same exceptional service. Thank you once again for choosing us and for recommending our services – it means everything to our team!
Safe travels, and we hope to see you again very soon!