We work with our guests to ensure their accessibility needs are understood and accommodated, whatever their individual requirements might be. We’ll make sure that the locations you visit are accessible, wheelchair-friendly, and have the correct facilities to support guests with disabilities.
Our passionate team has many years of experience providing tours for guests with disabilities or who require additional mobility and accessibility support. We can provide wheelchair-accessible vehicles, personal mobility vehicles and flexible schedules to ensure that everybody is able to get the very best out of their experience in Japan.
At TokudAw we welcome a richly diverse group of visitors from around the world each year, and we strive to ensure that every one of them feels that they are treated equally and with respect.
We want everyone who visits Japan with us to go home feeling joyful about their journey. To achieve this, we work with our guests to ensure their individual needs are met and they can experience Japan as they choose, in comfort and happiness.
Vehicle Information
- Vehicle type: Toyota Hiace
- Passenger capacity: 5 (excluding driver), up to 2 powerchair users + 3 companions + suitcases
- Wheelchair size:
- Maximum wheelchair width: 80 cm
- Maximum wheelchair height: 150 cm
- Maximum weight: 250 kg
- Entry system: Electric Lift
- Onboard features: Air conditioning.
- Additional equipment: Reclining wheelchair, stretcher, suction device, portable batteries, 500 L oxygen tank
Service Area
TokudAw provides transport across Japan and can accommodate long-distance travel and serve a wide range of cruise ports, including Hakodate, Otaru, Aomori, Akita, Sakata, Hachinohe, Tsugaru, Sendai, Ibaraki, Tokyo, Yokohama, Niigata, Kanazawa, Atami, Numazu, Kyoto, Osaka, Himeji, Kobe, Uno, Hiroshima, and Sasebo.
Airports served include Haneda, Narita, Kansai International, Itami, Kobe, Sendai, New Chitose, and Hiroshima.
Fare Structure / Examples
An 8-hour charter starts from ¥118,000 plus 10% tax, with the final price depending on time and distance.
Airport and cruise transfers depend on distance to destination, please ask for an estimate with the form below.
Other Services Offered
- Wheelchair rental available
- Accompanying/assistance staff available
- Support with hotel check-in available
- Support with translation/interpretation apps available
- Customized tour planning
