ONE TRAIL Transcare is a wheelchair-accessible taxi based in Yokohama, started by Hideo Sasaki, who after caring for his elderly mother and a long career in international business founded the company to support wheelchair travelers exploring Japan. It operates as a small, owner-led service offering personalized accessible transport, airport transfers, cruise port transfers, and sightseeing transportation services.
Vehicle Information
- Vehicle type: Toyota Regius Ace (welfare van)
- Passenger capacity: Up to 2 wheelchair users or 1 stretcher user, plus 3 accompanying passengers
- Wheelchair layout: Front/rear-facing with tie-downs
- Wheelchair size: Maximum capacity 250kg, maximum height 150cm, maximum width 80cm
- Entry system: Electric lift
- Interior features: Skylight, air purification, transfer mats and belts
- Medical equipment (available upon request): Reclining wheelchair, stretcher, suction device, portable batteries, 500L oxygen tank
Service Area
The service primarily covers Kanagawa Prefecture, including Yokohama, Kawasaki, Sagamihara, Kamakura, Odawara, Hakone, Atsugi, Yamato, Minamiashigara, and Matsuda.
Airport transfers are available from Haneda and Narita Airports to destinations in Yokohama, Kamakura, Hakone, Mt. Fuji, and Tokyo.
Cruise port pickups are offered from Ōsanbashi, Daikoku, and Shinko terminals in Yokohama.
Available daily from 8:00 to 20:00, with possible bookings outside these hours on request (early morning, night, holidays).
Fare Structure / Examples
Charges are based on the MLIT-approved taxi meter, plus additional fixed fees (Assistance fee: ¥1,100–2,200, Pick-up fee: ¥930, Reservation fee: ¥200):
- Point to Point Wheelchair transfer:
Pickup ¥930 + Reservation ¥200 + Basic assistance ¥1,100 + Meter fare
Example: ~7 km trip = approx. ¥5,860 - Hourly use:
8 hours: ¥50,000; overnight/multi-day by request
Time-based: ¥4,700 for first hour, then ¥2,170 per 30 min - Estimated Fares:
Yokohama ↔ Haneda: ~¥19,000
Yokohama ↔ Narita: ~¥54,000
Yokohama ↔ Tokyo hotels: ¥22,000–30,000
Yokohama ↔ Asakusa: ~¥30,000
Yokohama ↔ Disneyland: ~¥29,000
Yokohama ↔ Hakone (round trip): from ¥50,000
Yokohama ↔ Kamakura (round trip): from ¥29,000
Yokohama ↔ Mt. Fuji (round trip): from ¥90,000
Other Services Offered
- Rental of medical and mobility equipment
- Payment by credit card or QR code accepted
