Hotel Chinzanso Tokyo

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Hotel Category: High-Range (¥30,000~)Hotel Tags: 168

  • Profile

    Hotel Chinzanso Tokyo

    Hotel Chinzanso Tokyo is located uptown in Mejiro. While it is in the heart of Tokyo, the hotel is surrounded by a spacious scenic green garden, which gives the hotel an aura of quiet serenity. The property consists of three buildings: the hotel, the plaza and the tower; and a traditional-style Japanese garden. The hotel has 260 rooms, 38 banquet halls, 5 wedding facilities and 9 restaurants.

    700 years ago, the land on which Hotel Chinzanso Tokyo sits was called Tsubakiyama (Mountain of Camellias), where wild camellias bloomed. In the Edo Era, famous poet Basho Matsuo lived next to the garden and a lord’s mansion was on the property.  Throughout the years, it has maintained Kaiyu-styled gardens with a vast green grasslands, a pond, a Tsukiyama (earth molded to look like a small mountain) and winding rivers.

    On November 11, 1952, a grand opening ceremony for the new Chinzanso garden, with a restaurant, took place. Ever since then, Chinzanso has been known throughout Japan for its prestigious wedding facilities and its exquisite garden restaurants.

    The spacious garden makes Hotel Chinzanso Tokyo different from any other hotel in Tokyo.  An urban oasis, it blooms throughout the year. You smell the fragrance of woods and flowers and hear the sounds of a waterfall and the chirping of song birds. Spring water flows, fireflies dance, and you encounter wild creatures. A walk in the garden brings peace and relaxation to weary travelers.

    The staff at Hotel Chinzanso Tokyo treat every guest as though they are royalty and strive to meet the needs of their guests.  Instead of saying “no”, everyone at the staff works hard to come up with alternate solutions should any accessibility issues arise.

    The concierge staff is at your disposal 24 hours a day to help you with any arrangements you need. Tokyo sightseeing, entertainment, tourist information, a variety of tickets, events in the hotel and consultation on travel arrangements, such as restaurant recommendations and reservations.

    • Staff are all fluent in at least two languages.
    • Various types of tourism, restaurant booking, tours, guides
    • Various travel arrangements (rail, air tickets, car rental, taxi)
    • Airport pick-up arrangements (greeter, car)
    • Handling of postal services
    • Babysitter, pet sitter arrangements
    • Rental of telecommunication equipment such as mobile phones


    The hotel is a bit far from the nearest train stations. Edogawabashi Station is not easily accessible (no elevator to ground level), but Gokokuji Station is only a 15 minute walk from the hotel and fully accessible (Elevator at exit 6).

    3 Superior Rooms are accessible and wheelchairs, bath chairs, bath board, bathtub handrail, toilet handrail, bedside handrail are available upon request. All three feature twin beds and 45m² of space to move around in. The showers are a separate from the bath (a ramp is available to overcome the slight step) and there is a long hose on the shower head.

    A few areas of the hotel are not easily accessible (the counter of one of the restaurants and some of the public toilets) but the staff are very accommodating.

    Service dogs are permitted throughout the hotel.

    A strobe flash is available to replace the door chime.

    Please see the photos tab for more pictures.

    Hotel Chinzanso Tokyo - Accessible Room Layout
    Hotel Chinzanso Tokyo – Accessible Room Layout
  • More Info
    Areas Accessible: All but a few places (counter at restaurant, some toilets)
    Shower Type: Shower chair beside bathtub
    Shower Chair: Yes
    Room Type: Twin
    Room Size (m²): 45.00
    Number of Rooms: 3
    English Braille Available: No
    Hearing Loop Available: No
    Flashing Alarm Available: Yes
    Guide Dog Allowed: Yes
    Areas where guide dog can go: All
    English-Speaking Staff Available: Yes
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