Kobe Portopia Hotel is a full-service property located on Port Island, about 10 minutes from central Kobe by the Port Liner train. Opened in 1981, the hotel is a well-known local landmark with 31 floors and more than 700 guest rooms spread across its main and south buildings. The closest access point is Shimin-Hiroba Station on the Port Liner, just a 2-minute walk from the hotel.
The hotel provides a variety of room types, from standard singles and twins to suites and apartment-style “Kobe Residence” units for long stays. All rooms come with free Wi-Fi, air conditioning, bathrooms with bidets, televisions, and useful amenities such as refrigerators, kettles, and safes.
Dining is one of the hotel’s highlights, with nine on-site restaurants and cafés. Guests can choose from Japanese, Chinese, and French cuisine, a buffet restaurant, casual dining cafés, and several bars and lounges.
The hotel also offers leisure and practical facilities. Guests have access to a fitness and spa area with a gym, sauna, and treatment services, along with indoor and seasonal outdoor pools. Meeting rooms, a business center, and banquet halls are available for events.
Additional services include self-parking, an electric vehicle charging station, a convenience store, a beauty salon, and laundry services. Check-in is from 3:00 PM, and check-out is by 11:00 AM.
Nearby tourist spots include Kobe Animal Kingdom, Meriken Park, and Kobe Harborland.
Accessibility
Kobe Portopia Hotel is fully barrier-free in its main facilities. Entrances, lobbies, elevators, guestroom floors, restaurants, and banquet halls can all be accessed without steps, making it easy for wheelchair users and guests with mobility aids to move around the hotel.
The hotel has an Universal Deluxe Room, which are twin-bed rooms designed for accessibility. Entrances and bathrooms have no steps or only a very small threshold (5 cm or less). Bathrooms are unit-bath style, with the bathtub and shower in the same space. Handrails are placed near the toilet and shower, and the sink is open underneath so it can be used from a wheelchair. Bath boards and bath chairs are available on request. Toilets include a side grab bar for added support.
For guests who are hard of hearing, staff can communicate using writing boards, memos, or text on tablets and smartphones.
Guests with visual impairments can ask staff for guidance to rooms, restaurants, or other facilities.
For those with sensory sensitivities, strong fragrances are not used in shared spaces. A light scent is present in elevator halls, but it is kept mild.
Dining accommodations are available with advance notice:
- Vegetarian and vegan menus – Dining Café (3 days’ notice)
- Halal-friendly meals – Chinese restaurant, teppanyaki, dining café, and Japanese restaurant (4 days’ notice)
- Easy-to-swallow/mixer meals – Chinese restaurant, dining café, and Japanese restaurant (3 days’ notice)
- Low-allergen children’s curry – Dining Café
Staff who speak English, Chinese, and Korean are on site, and some hold service care assistant qualifications.
