ANA Crowne Plaza Kobe is a modern high-rise hotel located above Shin-Kobe Station, offering direct access to the Shinkansen and city subway. The hotel has 592 rooms and suites ranging from standard to Japanese-style options, with views of the city or Mount Rokko. Each room includes free Wi-Fi, flat-screen TV, work desk, and private bathroom with amenities designed for short or extended stays.
Several on-site restaurants serve a range of cuisines, including Japanese, Chinese, and Italian, along with a café and bars for lighter meals or drinks. Level 36, on the upper floor, provides a quiet dining space with city views.
Facilities include an indoor pool, 24-hour fitness room, and spa services. For business and events, the hotel has 23 meeting rooms and a ballroom accommodating large gatherings. Laundry service, parking, and 24-hour front desk support are available.
Located near Kitano Ijinkan, Nunobiki Herb Garden, and downtown Kobe, the hotel offers convenient access to local attractions and transport links. ANA Crowne Plaza Kobe provides a straightforward, comfortable base for travelers visiting Kobe for business or leisure.
Accessibility
ANA Crowne Plaza Kobe offers a range of accessibility measures to support guests with mobility, visual, and dietary needs. According to the hotel’s accessibility information, most of the property’s main areas – including the entrance, front desk, elevators, guestroom floors, restaurants, and banquet halls – are accessible without steps. However, the spa and large public bath area are not barrier-free, and may be difficult to use for guests with mobility aids.
The hotel has a designated accessible guest room, described as a Superior Twin semi-accessible room. This room includes two beds and a unit bath, where the shower and bathtub are in the same space. The bathroom is not fully step-free, but an anti-slip mat can be provided upon request. The shower features a handheld adjustable head.
The hotel’s staff are trained to assist guests with visual impairments and can provide guided support to rooms, restaurants, or other facilities when requested in advance. Guide dogs are accepted, and staff are familiar with appropriate handling and accommodation. Additionally, the property includes tactile and audio floor signage such as Braille labels and Uni-Voice audio codes, which can be scanned with a smartphone to provide spoken floor information (in Japanese).
For guests with sensory sensitivities, the lobby may contain noticeable fragrances.
Restaurants at ANA Crowne Plaza Kobe can accommodate a wide range of dietary needs upon advance request, including gluten-free, vegetarian, vegan, halal, kosher, and low-allergen meals. Staff can assist in English and Chinese, and accessibility-related requests can be arranged prior to arrival.
