At Welhire (operated by AGASA Emergency Services), we have supported many international travelers who use wheelchairs during their visits to Japan. Available 24 hours a day, year-round, we provide safe and comfortable transportation nationwide – from airport transfers and local sightseeing to long-distance travel by airplane, shinkansen, or ferry. Backed by a leading team of over 600 registered nurses, we prioritize each passenger’s well-being. Our services include welfare hire vehicles and support for care-based travel, helping to make your journey in Japan unforgettable.
Vehicle Information
Welhire can arrange three different types of vehicle based on the needs of the customer.
Toyota Alphard 3.5L
- Passenger capacity: 5 (excluding driver)
- Wheelchair size: Passengers transfers to a seat, wheelchairs must be folded and stored.
- Entry system: Side lift-up seat
Additional onboard features include 100V power inverter, USB power outlet.
Toyota Hiace Super Long (2019 and 2008 models)
- Passenger capacity: 6 (excluding driver), includes space for 1 wheelchair user; up to 4 wheelchairs possible depending on layout
- Wheelchair size:
- Maximum wheelchair width: 79 cm
- Maximum wheelchair length: 120 cm
- Maximum wheelchair height: 149 cm
- Maximum weight: 250 kg
- Entry system: Electric Lift
Additional onboard features include AED, oxygen, 100V power inverter, USB power outlet.
Nissan Caravan
- Passenger capacity: 4–5 (excluding driver), includes space for 1 wheelchair user; up to 2–4 wheelchairs possible depending on layout
- Wheelchair size:
- Maximum wheelchair width: 69 cm
- Maximum wheelchair length: 112 cm
- Maximum wheelchair height: 149 cm
- Maximum weight: 200 kg
- Entry system: Electric Lift
Additional onboard features include AED, oxygen, 100V power inverter, USB power outlet.
Service Area
Welhire offers nationwide coverage, including all major cities, airports, and cruise ports. Long-distance travel is supported.
Fare Structure / Examples
Fare structures vary by vehicle.
Sample Airport Transfers:
- Haneda Airport – from ¥32,000 (Hiace/Caravan)
- Narita Airport – from ¥50,500 (Hiace/Caravan)
(includes highway tolls and parking fees)
Hourly Hire:
From ¥12,000/hour (Hiace/Caravan), 5-hour minimum (highway tolls and parking not included)
Other Services Offered
Welhire provides a range of additional services including:
- Hotel check-in assistance
- Support using translation apps
- English-speaking interpreter guides
- Nursing and caregiving staff
- Rental of medical and mobility equipment (battery-powered refrigerators, blood pressure monitors, suction monitors, reclining wheelchairs, electric wheelchairs)
- Wi-Fi access
- YouTube video shooting
- Luggage transport vehicle available upon request
