Waiting in lines

Welcome to the Accessible Japan community forums!

If you have a question about accessible travel in Japan, just pop it in one of the forums below and we'll find you an answer! If you don't know where your question should go, or have a suggestion for a new forum, plase put it in the General Discussion forum.

Also, if you have information that is not yet on the website, we would love it if you could add it here in the forum - it could help so many people looking for the same information! Thanks!


This topic contains 2 replies, has 3 voices, and was last updated by Avatar Accessible Japan 2 weeks, 3 days ago.

  • Author
  • #6001
    Avatar
    Annatated
    Participant

    Whenever I go to Europe, I typically get pulled out of lines/queues by staff when they see my wheelchair. Is this the case at Japanese attractions?

    1 user thanked author for this post.
  • #6003
    Avatar
    Schroth.Sensei
    Moderator

    Hello Anna,

    Being in a wheelchair myself, I usually I try to avoid lines and/or busy times to bypass waiting all together, it may be because of this that I rarely have had to wait in any lines to the various places I went. The only real exception for waiting a long time I had was at a Sushi Restaurant, but it was an high end all-you-can-eat place with limited seating and no reservations (so we expected to wait).

    However, there are some places that will help you bypass lines in certain circumstances. Museums often let a person in a wheelchair PLUS one additional person (i.e. caregiver) in for free, meaning you both don’t wait in the ticket line at all and just go in. I’ve done this at the Tokyo Museum in Ueno on two occasions, and if you like museums then I highly recommend seeing it (there is a lot to enjoy as it spans multiple buildings). I also bypassed the regular security entry line at the airport when I left Japan, although they are usually very attentive but if someone doesn’t see you there then definitely ask for assistance on where to go (I actually would of missed my flight one time if I didn’t get to bypass the regular security line). I also had to use a side entrance to a couple temples I visited because it was the only wheelchair accessible way in (one in Asakusa and another in Nara), it didn’t exactly bypass a line because it wasn’t too busy, but it could during peak hours. I’m certain that you may find other instances where bypassing lines may occur, generally I’ve felt welcomed and found staff members very pleasant and willing to help me without request to do so.

    Also, while not exactly bypassing a line but definitely pulling you to the side for assistance, train/metro/subway stations are typically wonderful for people in wheelchairs. All my experiences were a breeze when using trains, and I was expecting to get lost in the stations while planning my first trip to Japan. However, the station attendants will literally take you to & from your stop. For more details, if you haven’t already check out the Transportation Trains Accessibility section here: https://www.accessible-japan.com/wheelchair-accessible-trains-and-subways-in-japan/

    I hope that helps,

    Justin

  • #6004
    Avatar
    Accessible Japan
    Keymaster

    It does happen, but not guaranteed. Really depends on the place, staff on duty, etc.

You must be logged in to reply.