Andaz Tokyo Toranomon Hills

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This topic contains 3 replies, has 2 voices, and was last updated by Avatar Accessible Japan 2 months ago.

  • Author
  • #5713
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    HofstraJet
    Participant

    Hello,

    Do you have any information on the Andaz Tokyo Toranomon Hills wheelchair accessible room? I made a reservation there and the manager assures me that the room is accessible. but given the lack of standards I am concerned. The office I am visiting is in the same building so it would be best to stay there if possible. Otherwise, I’m booked at The Prince Gallery Tokyo Kioicho as a backup. Thanks!

    2 users thanked author for this post.
  • #5714
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    Accessible Japan
    Keymaster

    Hello,

    I had a quick tour there a few years ago and have the impression it was OK (and it is a foreign brand which tends to follow American standards).  We would love to do some research for you.  Is there anything in particular you would like to know?

    Which room type is it?

  • #5715
    Avatar
    HofstraJet
    Participant

    Thanks – that would be greatly appreciated.  It is listed as a 2 twin bed room (by the pricing, it is the basic 2 twin bed room).  If you want additional details specific to my stay, feel free to email me.  When I’m there, I’d be happy to send you pictures of the room with a tape measure for passageways so future readers know what the room looks like.

    2 users thanked author for this post.
  • #5716
    Avatar
    Accessible Japan
    Keymaster

    Hello,

    Just called and they said “all rooms are designed to be large enough for a wheelchair”.  The staff then said that they have a “universal room” which is a twin room with:

    • extra wide doors
    • lowered hangers in the closet
    • sink that a wheelchair can fit under
    • roll in shower with handrails and a shower chair

    So, make sure you get that room if needed.

    Here is a video featuring the regular twin room:

    Here is one of the hotel, and the double bed room (which appears to only differ from the twin by bed type):

    If you do stay in the universal room at Andez, please do send us lots of pictures!

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